Obsidian Metrics

Terms of Service

Onyx and Tephra · Obsidian Metrics · Effective date: September 6, 2026

These Terms apply to onyx.obsidian-metrics.com ("Onyx") and tephra.obsidian-metrics.com ("Tephra", formerly named Brain; the same service is also reachable at brain.obsidian-metrics.com), together the "Services," operated by Andrew Lang d/b/a Obsidian Metrics ("we," "us," "our").

1. Acceptance and eligibility

By creating an account, clicking "I agree," or using the Services, you agree to these Terms, the Privacy Policy, the Refund & Cancellation Policy, and the Disclaimer, each incorporated into these Terms by reference. If you do not agree, do not use the Services. You must be at least 18 years old (or the age of majority where you live) and able to form a binding contract. If you accept on behalf of an organization, you represent that you are authorized to bind it.

US-only. The Services are offered only to persons located in the United States. They are not offered or directed to, and are not intended for, residents of the EU, EEA, or United Kingdom. By using the Services you represent that you are located in the U.S. and are not an EU/EEA/UK resident. We enforce this technically: signup and checkout refuse EU/EEA/UK traffic by country (via Cloudflare), so this is a real restriction, not just a statement.

2. The Services

Onyx is an AI assistant. Tephra is a personal memory and knowledge product. Both use third-party AI models to generate responses. You need an account and, for paid access, an active subscription or, for Tephra, a one-time seat.

3. AI-generated content

4. Your data and memories

5. Acceptable use

Do not: attempt to access another member's data; probe, overload, or circumvent rate limits, spend caps, or security controls; use the Services for unlawful activity, harassment, malware, or spam; resell or share one account across multiple people; or submit other people's sensitive personal data without their consent. AI-specific: do not use the Services or their outputs to generate illegal content or child sexual abuse material, to build or train a competing model, to scrape or bulk-extract the model, to represent AI output as human-authored where that is deceptive, or to make high-risk medical, legal, financial, or safety decisions without independent, qualified human review. Fair-use limits apply per tier; extreme automated usage may be metered, capped, or suspended.

6. Subscriptions, cancellation, refunds

7. Availability, changes, suspension, and termination

8. Disclaimer of warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT AI OUTPUT WILL BE ACCURATE.

Some jurisdictions do not allow the exclusion of implied warranties, so parts of this section may not apply to you.

9. Limitation of liability

To the maximum extent permitted by law, and even if any remedy fails of its essential purpose, our aggregate liability for all claims relating to the Services will not exceed the greater of (a) the total amounts you paid us for the Services in the 12 months before the event giving rise to the claim, or (b) US $100. We are not liable for indirect, incidental, special, consequential, or exemplary damages, for lost profits or data, or for decisions you make based on AI output. We are not liable for any loss, corruption, or inability to access your memories, conversations, or files, however caused; you are responsible for keeping your own copies of anything important. Nothing in these Terms limits liability that cannot be limited by law, such as for fraud, willful misconduct, or personal injury. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you, and this section does not affect non-excludable consumer rights.

10. Indemnification

You will indemnify, defend, and hold harmless Andrew Lang d/b/a Obsidian Metrics from any third-party claim, loss, or expense (including reasonable legal fees) arising from: (a) your content or your use of the Services; (b) your violation of these Terms or of any law; or (c) your infringement of any third party's rights. We may assume exclusive defense of any matter subject to this indemnity, and you will cooperate.

11. Intellectual property

You retain ownership of the content you submit. Outputs generated for you are yours to use, subject to these Terms; because AI output may not be unique, we make no claim that any output is original or clear of third-party rights — you are responsible for rights clearance before republishing. You grant us the limited license needed to store, process, and transmit your content solely to operate and secure the Services for you. If you send us feedback or suggestions, you grant us a perpetual, royalty-free license to use them without obligation to you.

Copyright complaints (DMCA): if you believe content on the Services infringes your copyright, send a notice with the elements required by 17 U.S.C. §512(c)(3) to our contact address below. We respond to valid notices and may remove infringing content and terminate repeat infringers. We will also register a DMCA-designated agent with the U.S. Copyright Office.

12. Termination and data

On account closure you may request a copy of your data first; we delete your personal data per the Privacy Policy.

13. Dispute resolution and governing law

14. General

15. Contact

support@obsidian-metrics.com — Andrew Lang d/b/a Obsidian Metrics, Pittsburgh, PA, USA.